Privacy Policy
Privacy Policy
Last updated: April 1, 2026
Chloe & Claire operates this website and online store, including all related content, features, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide a secure shopping experience.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.
By using our Services, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our website, we may collect the following information:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information
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Order history
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Account details
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Device and browser information
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IP address
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Website activity and usage data
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Customer support communications
How We Collect Information
We collect information:
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Directly from you when you place an order, contact us, or create an account.
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Automatically through cookies and similar technologies when you browse our website.
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Through trusted third-party service providers such as payment processors, fulfilment partners, analytics providers, and Shopify.
How We Use Your Information
We may use your information to:
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Process and deliver orders
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Manage payments and refunds
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Provide customer support
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Improve our website and services
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Personalize your shopping experience
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Send order updates and service emails
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Prevent fraud and maintain website security
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Send marketing communications where permitted by law
Marketing & Advertising
We may use your information to show relevant advertisements or send promotional emails related to our products and offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Sharing Your Information
We may share your information with trusted third parties, including:
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Shopify
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Payment providers
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Shipping and fulfilment partners
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Analytics and marketing providers
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Customer support platforms
Your information will only be shared where necessary to operate our business and provide our Services.
We may also disclose information if required by law or to protect our rights, customers, or business.
Shopify
Our store is hosted by Shopify. Shopify may process your personal information in order to provide and improve its services.
For more information about how Shopify handles your data, please visit Shopify’s Privacy Policy.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertising.
You may disable cookies through your browser settings, although some parts of the website may not function properly.
Data Retention
We retain your information only as long as necessary to:
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Provide our Services
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Comply with legal obligations
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Resolve disputes
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Enforce our policies
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
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Accessing your data
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Correcting inaccurate information
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Requesting deletion of your data
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Requesting a copy of your data
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Opting out of targeted advertising or marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Security
We take reasonable measures to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.
International Transfers
Your information may be processed outside your country of residence, including by international service providers and fulfilment partners.
Where required, we rely on appropriate safeguards to protect your information in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: